COLT PAPER TERMS
- No Minimum Order
- Orders over $1000.00 (before tax) are FREE delivery.
- Orders under $1000.00 (before tax) $12-$55 delivery charge.
- Same-day Order Processing, Next Day Delivery
- Any order placed by phone, fax, email or on-line by 4:00 pm will be processed same day and delivered next business day to you.
Rush Deliveries:
We will be more than happy to do our best to accommodate your request. Orders must be placed before 11:00 am. Please note, same day deliveries are shipped out for delivery before 5:00 pm.
Customer Pickup
- Pickup hours are between 8am and 3:30pm Monday-Friday.
- Orders must be placed prior to pick up or walk in at retail store location.
- Please use our main entrance to sign paperwork for small packages. Big orders must be picked up at our back dock area.
- Orders not picked up within 10 business days will be canceled.
Returns:
- Stocked items may be returned up to 30 days upon delivery.
- Please contact 416-535-7234 ext 201 to set up a return authorization. Standard stocked products ordered incorrectly by the customer are subject to a 12% restocking charge.
- Certain non-stocked items are non-returnable or subject to higher than 12% restocking charges.
- Credits are only issued upon inspection of returned goods. Goods must be in sellable condition.